Spark Chat admin

Look and feel

Client name Shown at the top of the chat box

Brand colour Button, header and visitor messages

Greeting The first thing a visitor reads

Button label

Corner of the page

Bottom right Bottom left

Visitors must give an email as well as a first name Privacy policy link Optional. Shown under the form. Websites allowed to show this chat One per line. Leave empty to allow any site. Reply emails only link back to the chat on sites listed here.

When nobody replies

Minutes to wait before telling the visitor 0 turns this off What the visitor is told The chat box adds a line about email: either where the reply will be sent, or a request to leave one.

Reply email

If the visitor has left the page when someone replies in Slack, the reply is emailed to them under this client's name and brand colour.

Logo link Optional. Shown instead of the name. Use a logo that reads on the brand colour. Replies to the email go to Optional. The client's own inbox.

Send a test to

Save your changes first: the test uses the saved settings.

Slack channel

Create a private channel for this client Use an existing channel

Everyone already in your Slack. For someone who is not in it yet, use their email below.

Add people by email One per line. Anyone already in your Slack is added to this channel straight away. Anyone else is emailed a link to join, and is added to this channel automatically when they do.

Install on the client's site

Paste this just before </body> on every page.